Back-Office Customer Service
Sign up client organizations, then let OPS do the rest!
We have a proven approach to customer service that converts over 60% of all real estate assignments! Let OPS apply our proven customer service approach that will send you quality leads that convert! Ideal for individual agents, brokers and understaaffed relocation departments.
Counseling and Service Assignment
OPS will manage your program by nurturing all real estate, lending, and moving leads, place and monitor all service requests, provide usage reports, collect referral fees, issue real estate rebates, and provide ongoing marketing campaigns.
Supplier Management
OPS will work with your preferred suppliers and ours, to fully promote their services, help them understand this unique opportunity, and how to convert service assignments into revenue.
Marketing Campaigns
It takes time to build awareness among any employee population. But without it, you won't get any traction. OPS supplies quarterly marketing messages, flyers and other materials.
Reporting and Analytics
You and your clients need reports, and we’re here to provide them. OPS also specializes in running the numbers, which will tell how well your program is doing.