Terms & Conditions

OnePointAdvantage.com

 

Thank you for selecting the services offered by OnePoint Solutions, LLC (OPS).  Review these Terms of Service (“Agreement”) thoroughly.  This Agreement is a legal agreement between you and OPS.  By accepting electronically (for example, clicking “I Agree”), accessing or using the Services, you agree to these terms.  If you do not agree to this Agreement, then you may not use the Services.

You are subscribing to the OnePointAdvantage.com website used for the purposes of offering the employees or members of client organizations access to real estate and related services.  The services currently included on this platform are real estate home buying and selling, lending, moving services and hotel stays.  Except for real estate, the service providers that are a part of this platform are contracted directly with OPS.  OPS has negotiated discounts and require that they provide a dedicated customer service team.  The subscriber controls how all real estate opportunities are managed.

1.      Access Rights and Users: 

OPS grants the Subscriber access to a managed, non-exclusive, non-sublicensable, and non-transferable license to use the OnePointAdvantage.com website during the term of their subscription for the purposes set forth herein, in accordance with this Agreement and all applicable laws, rules and regulations.

Subscribers of OnePointAdvantage.com are given the right to use the website to deliver an affinity marketing and/or relocation services program to their client organizations.  The Users of the website are the employees or members of the subscribers enrolled client organizations.  There is no limit to the number of client organizations the subscriber can enroll, or the number of registered Users.

The website includes national vendors such as lenders, movers, and hotels.  The subscriber has the right to customize the vendors offered to each client organization.  The subscriber has the option to add content for an additional fee such as an agent profile page and hyper-local businesses, and/or their own vendors and content.

2.     OPS’ Responsibilities:

  • Website hosting, maintenance, and upgrades.

  • Subscriber onboarding – review the affinity web site, services and content options.  Review the client enrollment form and addition service and training options.

  • Website administration – edit current content, enroll new client organizations, and create their custom portal. 

  • Vendor Management – Maintain the relationship with our vendors, confirm incentives and manage their website pages.

  • Report Subscriber organization registration activity – provide quarterly reports on registered users per client organization. 

3.     Subscriber Responsibilities:

  • The subscriber must enroll each individual client organization with OPS.  You may not use a single client portal to manage the affinity programs of multiple client organizations.

  • Submit the client Enrollment form and include the required information for OPS to create your client’s custom portal.

  • If custom content is needed, the subscriber will provide OPS with approved copy and graphics. 

  • Receive and respond to all email and phone inquiries from the employees or members of their enrolled client organizations unless subscriber has engaged OPS to provide the customer service.

  • Ensure the User receives their real estate rebate if a rebate is offered.

4.     Ownership:  

OPS shall always retains ownership of the OnePointAdvantage.com web site and content provided on the site. 

Subscribers shall always retains ownership of the Subscriber’s enrolled client organizations and the register users.  They will also retain ownership of any custom content.

5.     Liability and Indemnification: 

OPS shall indemnify, defend, and hold harmless the Subscriber, and its directors, officers, employees, and agents against any claim that the technology underlying the OnePointAdvantage.com web site (excluding third party software) infringes a United States copyright, trademark, issued and valid patent, or other intellectual property right of a third party (except for those claims for which the Subscriber is required to indemnify OPS, below). OPS shall not indemnify the Subscriber nor be liable for any claims hereunder if the finding of infringement is based on: (i) any misrepresentation by the Subscriber; (ii) the Subscriber Content, (iii) the combination, operation, or use of the OnePointAdvantage.com website with hardware, data, software, or technology not in conformance with this Agreement; or (iv) modifications to OnePointAdvantage.com website, if such modifications were not made by OPS or were not in accordance with the Subscriber’s directions or instructions.

The Subscriber shall indemnify, defend, and hold harmless OPS and its directors, officers, employees and agents against any claim or action brought against OPS by or on behalf of any End Users or by or on behalf of any other person or third party if such claim or action arises out of the use of the OnePointAdvantage.com website, the Subscriber Content (including any claims regarding a copyright infringement arising from or related to the Subscriber Content), or User Data, to the extent such use is not in accordance with the terms of this Agreement.

Fees charged by vendors for use of their services shall be paid by the employees or members using them.  Neither OPS nor the subscriber will be liable for fees owed to vendors for services booked by the employee or member of client organizations, nor will OPS or the Subscriber assume any legal responsibility for service providers’ negligent acts or omissions.

6.     Warranties: 

OPS and the Subscriber each represent and warrant to the other that:

  • they have the full corporate right, power, and authority to enter into this Agreement on behalf of, and bind, their respective Party,

  • the entry into this Agreement, and the performance of the obligations and duties defined hereunder, do not and will not violate any agreement to which such Party is a party or by which it is otherwise bound, and

  • this Agreement shall constitute the legal, valid, and binding obligation of the respective Party.

7.     Pricing and Subscription Plans: 

Some of our Services are billed on a subscription basis (we call these “Subscriptions”). This means that you will be billed in advance on a recurring, periodic basis (each period is called a “billing cycle”). Billing cycles are typically monthly or annually, depending on what subscription plan you select when purchasing a Subscription. Your Subscription will automatically renew at the end of each billing cycle unless you cancel auto-renewal through your online account management page, or by contacting our customer support team. YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME, IN WHICH CASE YOUR SUBSCRIPTION WILL CONTINUE UNTIL THE END OF THAT BILLING CYCLE BEFORE TERMINATING.

OnePointAdvantage.com - Basic subscription includes being able to use the website to deliver affinity and/or relocation services to their client organizations.  Pre-loaded with national lenders and movers.  It also includes the ability to create up to 3 custom client portals.  The subscription fee is $65/month.

Agents Custom Content is an add-on subscription to the OnePointAdvantage.com Basic subscription.  Individual agents may add additional content to the website of the OnePointAdvantage.com Basic subscription.  The agents custom content will appear only on their client organizations custom portals.  This includes an agent profile page, and up to 4 additional pages of content.  These additional content pages can be used to feature hyper-local business, community information or other helpful resources.  This fee is $45 per month per agent. 

OnePointAdvantage.com - Agent Plus subscriptions is designed to allow an individual agent to deploy their own affinity program website and add a profile page and up to 4 pages of custom content.   The subscription fee is $105/month and includes the ability to create up to 3 custom client portals. 

Usage Fee - In addition to the monthly subscription fee, a usage fee is charge for each client organization that is enrolled starting at the fourth client.  This fee is $10 per month per client.  OPS will update the subscriber’s usage fee and apply the changes – adding or subtracting enrolled client organizations – to the next billing cycle.  For example, if a subscriber enrolls 3 client organizations, the fee is $65/month.  The next month, the subscriber enrolls 2 more clients at some point during the month, the next months subscription fee will be $65 + $20 = $85/month ($10/client/month)

8.     Price Change

OPS may change the fees charged to you for the Services at any time, provided that, for Subscriptions, the change will become effective only at the end of the then-current billing cycle of your Subscription. OPS will provide you with advance notice to review any change in fees. If you do not agree to the change in fees, you may cancel your Subscription before the change takes effect.

9.     Term, Renewal, and Cancelation

Term:  Subscriptions are offered monthly or yearly.  The term starts on the date the online subscription form is submitted.

Renewing, Changing and Canceling: Subscriber may renew, change or cancel their subscription any time by going to www.onepointsolutions.net, then click the “manage subscription” button in the footer.    

Effects of Canceling:  Upon canceling a subscription, any client organization currently enrolled will be deactivated and a full list of registered users (employees or members) will be downloaded and sent to the subscriber in an Excel spreadsheet.  Any custom content will be removed.

Alternatively, if the subscriber who has enrolled client organizations wishes to transfer the management of their clients to OPS, OPS will update the communication pathway to direct calls and email inquiries to OPS’ customer service center, and take over the management of the client.  The procuring subscriber will receive a referral fee on transactions closed from these former clients.  OPS will pay 10% of the gross referral fee collected by OPS from the assigned real estate agent who closes the transaction.  OPS will also issue the rebate to the user who completes a real estate transaction with an OPS assigned agent. 

Refunds:  If a subscription is charged monthly and canceled any time prior to the next billing cycle, there will be no prorated refund for the unused number of days remaining in the month.  If a subscription is charge annually, a refund will be issued for the prorated number of months remaining on the subscription. 

10. Publicity

Either Party may disclose the general nature of our relationship to any third party.